Shipping policy

All packages are shipped with care, checking all items prior to packaging for your peace of mind. Please see below for details regarding shipment to your country.

 

🇦🇺 AUSTRALIA
  • FREE Shipping on all orders over $100 ($10 for orders under $100) - usually takes 3-4 business days
  • $5 Express Shipping on all orders over $100 ($15 for orders under $100)

     

    🇳🇿 NEW ZEALAND
    • FREE Shipping on all orders over $150AUD - usually takes 3-4 business days ($15AUD for orders under $150AUD)

     

    🇺🇸 USA / 🇨🇦 CANADA
    • FREE Shipping on all orders over $150AUD - usually takes 7-12 business days ($20AUD for orders under $150AUD)


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    As much as our packages are posted securely and on time, all shipping times are estimates only and carriers may exceed these times during high volume periods or when there are unforeseen delays in their networks.

    Once the package leaves our warehouse, we cannot change any shipping information. If a package is marked as delivered by the postal service, we are unable to re-send a product. All tracking updates are provided by the postal service and independent to HIPTEASE, so a missing or damaged package will need to be investigated by the postal service separately.